|   |
Hosted Microsoft CRM |
CRM Online |
|   |
$44 |
$44 |
| Sales Automation |
 |
 |
| Marketing Automation |
 |
|
| Customer Service Automation |
 |
 |
| Report Services |
 |
 |
| Dynamic Excel Link |
 |
 |
| Microsoft Word Automation |
 |
|
| Outlook Integration |
 |
 |
| Mobile Express |
 |
 |
| System Customization |
250 Custom Entities |
200 Custom Entities |
| Workflow Customization |
250 Custom Workflows |
200 Custom Workflows |
| Clients |
Microsoft Outlook, Microsoft Internet Explorer |
Microsoft Outlook, Microsoft Internet Explorer |
| Security Enhanced Access |
Active Directory |
Windows Live ID |
| Integration |
Web Services, SDK, Custom development Services, ISV Solutions, third party plug-in, customer code. |
Web Services SDK and Offline Data SDK |
| Accelerators |
All accelerators available from Microsoft PLUS our value added tools |
All accelerators available from Microsoft |
| Offline SDK |
 |
 |
| Mapping Tool |
 |
  |
| Zip Code Tool |
 |
  |
| Business Productivity Workflows |
 |
  |
| Virtual Earth Integration |
 |
  |
| Contact Sync Tool |
 |
  |
| Self-Service Dashboard |
 |
  |
| Web Gateway |
 |
  |
| Workflow Scheduler |
 |
  |
| OCS Integration |
 |
  |
| SharePoint Connector |
 |
  |
| Auto Number Generator |
 |
  |
| Data Storage Per Organization |
10GB per organization/instance or 500MB per user |
5GB per organization/instance |
| Additional Storage per organization |
$5/GB per month |
$9.99/GB per month |
| Minimum # of users |
1 user |
5 users |
| Contract Term |
One Month |
12 months |
| Uptime Service Level Agreement (SLA) |
99.9% uptime |
99.9% uptime |
| Models Supported |
Shared and Dedicated |
Shared |
| Month to Month* |
$60/User * |
Not Available |
| Cost |
$44 |
$44 |