Cut Costs with Microsoft CRM 4.0’s Partner Hosted Model

Let’s face it: failing to get the most from your CRM investment is wasted money. According to a study conducted by Nucleus Research, more than 80 percent of companies that outsourced their CRM achieved a positive ROI. Problems reported by the study relating to CRM deployments included poor user adoption, escalating software and hardware costs, as well as ineffective management. It turns out that making technology available is just one part of the equation—driving solution adoption among employees and building the necessary support processes is another. Whether you’re planning for the short or long term, there are a number of areas where a hosted Microsoft CRM 4.0 solution can cut those costs. Among them:

Front-End Expenses: Thanks to Microsoft CRM’s hosted model, you don’t need to purchase additional hardware, software or add IT infrastructure to provision for the introduction of new CRM technology. In addition, you can deploy up to five times faster than on-premise CRM solutions.

Additional Staff: The implementation and maintenance of an on-premise CRM solution requires the ongoing expertise of knowledgeable IT personnel. By turning to the Microsoft CRM hosted option however, a company can save considerably when it comes to IT manpower and help desk support.

Security: You can avoid investing in costly security controls and experts with a hosted Microsoft CRM solution. To be safe, your CRM solution doesn’t have to reside within your company’s walls. Streamline Solutions takes a layered and cross-disciplinary approach, utilizing the latest technologies to ensure the highest level of security without sacrificing performance.

The real bottom line in today’s highly competitive marketplace however, is that businesses can’t afford to endanger their customer base. Here’s a startling fact: on an annual basis, American businesses experience between 20 to 50 percent customer turn-over. Furthermore, it costs about five times as much to attract a new client as it does to keep an old one. That means that maintaining your customer’s loyalty through a hosted Microsoft CRM solution can ultimately spell the difference between success and failure.


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