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Why Microsoft CRM?
Of the many CRM applications currently available, Microsoft CRM is the clear choice. Here is a short and powerful outline that provides the most important and compelling reasons for choosing the Microsoft CRM platform.
Why Streamline Solutions selected Microsoft CRM
Just as you are wondering about the many different CRM solutions available to you, the end user, we also had to make that same decision for our CRM practice. If you think your decision is tough, imagine what we went thru in order to make our selection. We evaluated CRM systems from all of the major vendors in the industry; including but not limited, Oracle (Siebel), Salesforce, SalesLogix, Entellium, NetSuite, SageCRM, SugarCRM.
Microsoft Dynamics CRM was clearly the right choice for our customers' business needs. Here are just some of the several reasons why Microsoft Dynamics CRM is a success. One of the most important features of Microsoft Dynamics CRM is its common look and feel. If you are familiar with Microsoft Outlook and Internet Explorer, you are familiar with Microsoft Dynamics CRM's user friendly interface. As most computer users already use and spend most of their day in Outlook or IE, the acceptance level for their CRM solution greatly increases as they are not required to learn or use a third application that they have never seen before. Research concludes that 70% of business users spend 78% of their entire workday either in Outlook or Internet Explorer. These numbers are so staggering that the other CRM software publishers are forced to integrate their product with Outlook. Clearly, Microsoft CRM has a huge advantage.
First and foremost, it's Microsoft. They are the largest and most profitable software company in the world. Microsoft has made a tremendous investment in Microsoft CRM and they see it being a key application for Microsoft going forward. Yes, Microsoft was late to introduce a CRM application, but in this case, it has served to their advantage. They have been able to sit back and dissect the pros and cons of their competitors and the various models, then go to market with a thorough and powerful offering. Learn More
A majority of businesses today, large and small, are using Microsoft to run their network and the other core components of their back office. Windows, Exchange, SQL, SharePoint, etc, are all integrated and part of the Microsoft server stack. Learn More
Most of the competitive CRM applications will require the user launching an additional application. So, in addition to having Outlook (and other Microsoft Office applications) open, the user will also launch the competitive CRM application. With Microsoft CRM, the user leverages Outlook. Again, no new learning curve or additional application is forced upon your users. One less thing to launch on the desktop and one less vender application that needs to be supported. The user only needs to launch Outlook and continue working with an application they are already comfortable and happy with. Learn More
Microsoft is in a league of their own when it comes to financial resources and commitment to their applications over time. Rarely have they ever gone after a software segment/application and not ended up the clear and dominant player. Microsoft CRM has been a key to many of Steve Ballmer's keynote addresses and is clearly an application that they are going after very ambitiously. Learn More
Microsoft is in a league of their own when it comes to financial resources and commitment to their applications over time. Rarely have they ever gone after a software segment/application and not ended up the clear and dominant player. Microsoft CRM has been a key to many of Steve Ballmer's keynote addresses and is clearly an application that they are going after very ambitiously. Learn More
- On Premise
The traditional CRM model whereby a company purchases all necessary software licenses and hardware and installs everything on their local area network. Learn More
- Partner Hosted
This is when a Microsoft Partner who is a member of the Service Provider License Agreement (SPLA) offers hosted Microsoft CRM. Learn More
- CRM Online
This is the hosted offering of Microsoft CRM that is hosted and managed by Microsoft. Learn More
- Hybrid
This is the hosted offering of Microsoft CRM that is hosted and managed by Microsoft. Learn More
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