Microsoft

First and foremost, it's Microsoft. They are the largest and most profitable software company in the world. Microsoft is making a tremendous investment in Microsoft CRM because it will be a key application for Microsoft now and in the future. Microsoft delayed introducing a CRM application; which has allowed them to be able to sit back and dissect the pros and cons of their competitors and the various models. As a result go to market with a thorough and powerful offering built upon all the strengths without the weaknesses of competing applications, which has served to their advantage.

Choice Model

• On Premise
  The traditional CRM model whereby a company purchases all necessary software licenses and hardware and installs everything on their local area network. Learn More
• Partner Hosted
  This is when a Microsoft Partner who is a member of the Service Provider License Agreement (SPLA) offers hosted Microsoft CRM. Learn More
• CRM Online
  This is the hosted offering of Microsoft CRM that is hosted and managed by Microsoft. Learn More
• Hybrid
  This is the hosted offering of Microsoft CRM that is hosted and managed by Microsoft. Learn More